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Information We Collect
Virginia Abrasives Corp. ("Virginia Abrasives") collects various types of information from all of its customers including visitors to www.virginiaabrasives.com (the “Site”). Virginia Abrasives’ web server collects general data pertaining to each Site visitor, including the IP address, the domain name, the web page, the length of time spent and the pages accessed while visiting this Site. This information is collected to, among other things, aggregate information from online and offline sources, facilitate system administration, improve the content of this Site, customize and improve the user experience for Site visitors and customers, and improve customer service generally. Virginia Abrasives also collects personally identifiable and transactional information provided by companies and Site visitors that purchase products from the Site. This information includes shipping information, credit cardholder name and card number/expiration date. Virginia Abrasives may also retain the content of the communications that are sent to Virginia Abrasives customer service representatives. This information helps Virginia Abrasives to respond to inquiries regarding this Site.
Use of Information Collected
Virginia Abrasives uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. Virginia Abrasives may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of Virginia Abrasives. Virginia Abrasives may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to Virginia Abrasives’ interest. Virginia Abrasives may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise Virginia Abrasives’ legal rights and defend against legal claims.
Security Policy
Website Security
Virginia Abrasives Site security is a priority. Virginia Abrasives continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.
Virginia Abrasives uses industry-standard encryption technology to provide for the security of vital information. Our Web site is certified by VeriSign, which verifies that our Web site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption.
Virginia Abrasives, however, cannot guarantee that any electronic commerce is totally secure.
Account Security
Virginia Abrasives is dedicated to ensuring that your account remains secure. Learn more about the various ways to protect your www.virginiaabrasives.com account:
- Keep Your User ID and Password Secure
To enhance your online safety, keep your personal information private:
- Never reveal your password to anyone
- Change your password periodically
- Protect Your Account from Online Fraud
Often called “spoofing” or “phishing”, the most current methods of online fraud are fake emails, Web sites and pop-up windows, or any combination of these.
Spoof emails are phony emails, which appear to have originated from a legitimate company. These phony emails ask you to go to a spoof Web site and provide your personal account information. To bait you, often these deceptive emails may allude to an urgent matter concerning your account.
In many cases these is no easy way to determine that you are on a phony Web site because the URL may contain the name of the company it is spoofing. However, if you type, or cut and paste the URL into a new Web browser window and it does not take you to a legitimate Web site, or you get an error message, it was probably just a cover for a fake Web site.
Security Tips:
- Delete suspicious emails without opening them. If you do open a suspicious email, never click on a link or open an attachment contained in the suspicious email.
- Do not provide your sensitive information by email or phone unless you initiated the contact.
- When entering private information, confirm your security by looking for a closed lock at the bottom of the Web page. Click on the lock icon to verify that the security certificate has been issued to www.virginiaabrasives.com.
To report a suspicious email that uses Virginia Abrasives’ name, immediately forward it to sales@virginiaabrasives.com or call Customer Service at toll-free at 1-800-466-1805 Monday-Friday, 8 a.m. – 8 p.m., (ET). Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.
Cookies and Other Technology Information
A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). Virginia Abrasives uses Cookies to track new visitors to this Site and recognize past customers so that Virginia Abrasives may present more personalized content. Cookies are used to assist Virginia Abrasives in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. Virginia Abrasives cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you will not be able to use this Site.
Virginia Abrasives also contracts with a third party data collection and reporting service ("Third Party Service") to collect information regarding Site visitors and their use of this Site. The Third Party Service uses Cookies on Virginia Abrasives’ behalf to collect such information. Virginia Abrasives uses this information to provide Site and service enhancements for customers and Site visitors. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Virginia Abrasives in any manner other than solely for Virginia Abrasives’ business purposes. Nevertheless, Virginia Abrasives respects your right to choose whether to be included in the services the Third Party Service provides to Virginia Abrasives. If you would like to opt out of those services completely, please click sales@virginiaabrasives.com.
Unsubscribing from E-Mail Marketing
Each Site visitor can unsubscribe from receiving e-mails containing promotional offers from Virginia Abrasives simply by sending a request indicating such desire to sales@virginiaabrasives.com.
Third Party Links
This Site may be linked to other sites that are not owned, maintained or operated by Virginia Abrasives and not subject to the same Privacy and other Policies. Virginia Abrasives is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and Virginia Abrasives disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.
Policy Updates
Virginia Abrasives may update this policy from time to time. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. Notice of any material changes in the manner in which Virginia Abrasives handles personally identifiable information under this policy will be provided on the Site.
Consent
By your use of this Site, you consent to this Policy. Virginia Abrasives reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.
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